Latex Mattress FAQ
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8" Eco Bliss
Hybrid Latex Mattress
Experience a restful night's sleep with the luxury and resilience of 100% natural latex combined with the affordability of a hybrid mattress.
FREE Shipping! - Try it for 100 Nights!
Choose Size:
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Choose Firmness:
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Medium Most Popular Firmness
Add Foundation:
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2 Latex Pillows
MSRP Price:
$2,099
 
Price:
$999
+ Free Shipping
 
Finance as low as
100 night guarantee

PlushBeds mattresses are tested and certified by independent laboratories to meet some of the most stringent chemical emissions requirements in the world.

Be sure
about the air
you breathe all night!

What are VOCs?

Volatile organic compounds (VOCs) are chemicals that are released into the air from everyday furnishings and can emit hundreds of chemicals into the air that we breathe into our blood stream for years on end. Once inhaled, VOCs can trigger a number of health problems.

Breathe with Confidence

All PlushBeds mattresses are GreenGuard Gold Certified. Through rigorous testing, our mattresses are certified to meet the world's most rigorous, third-party chemical emissions standards. At a Gold level certification, our mattresses are beneficial for sensitive individuals such as children and the elderly.

PlushBeds Mattresses are certified for…

  • PBDE Flame Retardants
  • Prohibited Phthalates
  • Mercury, Lead & Heavy Metals
  • Chlorofluorocarbons (CFCs)
  • 2-Methoxyethanol
  • Formaldehyde
  • Chloroform
  • Methylene Chloride

...and 10,000 other harmful chemicals!
* Tested & Recertified every 90 days
   View Certification

Start typing your question and we'll check if it was already asked and answered. Learn More
Browse 12 questions Browse 12 questions and 16 answers
Why did you choose this?
PlushBeds.com Store
Good option for the kids who are back and forth from college
Mark L on Jul 9, 2016
My dad believe is the best mattress in the market and the best company. I hope to have the best rest ever!!!!! Thank you DAD and of course Plush Beds :)
Verner G on Apr 12, 2016
Good option for the kids who are back and forth from college
Mark L on Jul 9, 2016
recommended by two family members and the sale price was reasonable
Melissa C on May 31, 2016
My dad believe is the best mattress in the market and the best company. I hope to have the best rest ever!!!!! Thank you DAD and of course Plush Beds :)
Verner G on Apr 12, 2016
We really like our king size bed and our daughter doesn't want to stay out of ours. Solution: get her a Plush Bed mattress of her own for Christmas....2 birds, 1 stone!
Randy L on Nov 28, 2015
recommended by two family members and the sale price was reasonable
Melissa C on May 31, 2016
We really like our king size bed and our daughter doesn't want to stay out of ours. Solution: get her a Plush Bed mattress of her own for Christmas....2 birds, 1 stone!
Randy L on Nov 28, 2015
How can I select the proper firmness without laying on the mattress?
A shopper on Sep 29, 2015
8
8" Eco Bliss
10
10" Botanical Bliss
12
12" Botanical Bliss
6
6" Natural Bliss
8
8" Natural Bliss
10
10" Natural Bliss
9
9" Botanical Bliss
10
10" Eco Bliss
12
12" Eco Bliss
BEST ANSWER: Our natural latex mattresses come in 4 firmness levels: soft, medium, medium-firm and firm. Rule of thumb, even if you are partially a side sleeper, our medium will provide better pressure relief in your hip and shoulder areas. If you prefer a firmer mattress and only sleep on your stomach or back, our medium-firm will provide the additional support you are looking for.
If I decide to return my natural latex mattress within the 100 day trial period, do I have to take the mattress to UPS or do they pick it up?
A shopper on Sep 29, 2015
8
8" Eco Bliss
10
10" Botanical Bliss
12
12" Botanical Bliss
6
6" Natural Bliss
8
8" Natural Bliss
10
10" Natural Bliss
9
9" Botanical Bliss
10
10" Eco Bliss
12
12" Eco Bliss
BEST ANSWER: You must box the mattress then we will have UPS pick it up from your residence and we will pay for the return shipping.
How can I determine which mattress thickness is best for me?
A shopper on Sep 29, 2015
8
8" Eco Bliss
10
10" Botanical Bliss
12
12" Botanical Bliss
6
6" Natural Bliss
8
8" Natural Bliss
10
10" Natural Bliss
9
9" Botanical Bliss
10
10" Eco Bliss
12
12" Eco Bliss
BEST ANSWER: Natural Latex Mattress Thickness: SOFT/MEDIUM: 9" has a 2" comfort layer; 10" has a 3" comfort layer, 12" has a 5" comfort layer and the cover is 1." The 10" & 12" have a softer feel, if you’re a side sleeper or prefer a softer mattress. The 9" is ideal for side sleepers who need a little more support. MEDIUM-FIRM/EXTRA-FIRM: Firmer latex is used in the comfort layer on 9", 10", 12". Body weight is the deciding factor here. 9" is best for up to 225 lbs; 10" up to 275 lbs; 12" up to or over 275 lbs.
Do I have to buy your foundation in order for your natural latex mattress warranty to be valid?
A shopper on Sep 29, 2015
8
8" Eco Bliss
10
10" Botanical Bliss
12
12" Botanical Bliss
6
6" Natural Bliss
8
8" Natural Bliss
10
10" Natural Bliss
9
9" Botanical Bliss
10
10" Eco Bliss
12
12" Eco Bliss
BEST ANSWER: No, however the mattress does have to be on a completely flat surface to validate the warranty. In several warranty inquires, we found customers were placing their latex mattress on an old box spring (+7-10 years old), which began to sag due to the weight of the mattress.
What is the return policy on your natural latex mattresses?
A shopper on Sep 29, 2015
8
8" Eco Bliss
10
10" Natural Bliss
9
9" Botanical Bliss
10
10" Eco Bliss
12
12" Eco Bliss
BEST ANSWER: From the day your mattress is delivered, you have 100 days to fall in love with it. Because sleeping on natural latex has a different feel than most traditional mattresses, we ask that you give your body several weeks to adjust. If you are not happy, just call us within the 100 days to arrange a return and box the mattress for shipping. We'll send a private carrier for curbside pickup. We'll pay for the round trip shipping and you will receive a full refund.
How are your natural latex mattresses shipped?
A shopper on Sep 29, 2015
8
8" Eco Bliss
10
10" Botanical Bliss
12
12" Botanical Bliss
6
6" Natural Bliss
8
8" Natural Bliss
10
10" Natural Bliss
9
9" Botanical Bliss
10
10" Eco Bliss
12
12" Eco Bliss
BEST ANSWER: Most of our mattresses are compression rolled for efficient shipping using a state of the art roll pack machine which fully compresses and seals the mattress, then rolls it into a size which can be shipped via UPS. Most of our latex mattresses are compression rolled and shipped via UPS. If your mattress ships via UPS, you will receive a shipping notification via email on the night your mattress ships. The email will contain your UPS tracking number and your mattress delivery can be tracked on the UPS website.
Can the natural latex mattress be used on a strong platform bed, without a foundation?
A shopper on Sep 29, 2015
8
8" Eco Bliss
10
10" Botanical Bliss
12
12" Botanical Bliss
6
6" Natural Bliss
8
8" Natural Bliss
10
10" Natural Bliss
9
9" Botanical Bliss
10
10" Eco Bliss
12
12" Eco Bliss
BEST ANSWER: Yes as long as the platform is strong enough to support the heavy natural latex mattress so that it lies completely flat and if slatted, the slats should be no more than 2" apart.
How does natural latex compare to memory foam?
A shopper on Sep 29, 2015
8
8" Eco Bliss
8
8" Natural Bliss
10
10" Natural Bliss
9
9" Botanical Bliss
10
10" Eco Bliss
12
12" Eco Bliss
12
12" Heavenly Plush
12
12" Posture Plush
BEST ANSWER: Memory foam and latex may seem similar at first glance, both are responsive foam bedding options designed to support your body without the use of traditional inner springs. Natural latex is very resilient and it responds quickly and gently to your every move. It is great for pressure relief and it provides great cushioned support. Memory foam responds slower to your movement and it offers more of a soft and sinking sensation similar to sleeping in quicksand.
What is the difference between 100% natural latex and blended latex?
A shopper on Sep 29, 2015
8
8" Eco Bliss
10
10" Botanical Bliss
12
12" Botanical Bliss
6
6" Natural Bliss
8
8" Natural Bliss
10
10" Natural Bliss
9
9" Botanical Bliss
10
10" Eco Bliss
12
12" Eco Bliss
BEST ANSWER: Natural latex is much more resilient and better for pressure relief because it is extremely elastic. Blended latex has more of a couch foam feel to it and does not have the same resilience as 100% natural latex. For this same reason, blended latex mattresses sold in stores typically will have a much higher firmness level (higher ILD) to compensate for the lack of resilience or "springiness" that 100% natural latex provides. While this may compensate for support, the higher ILD does not have the same pressure-relieving qualities. Only 100% natural latex has the unique characteristic of simultaneous pressure relief and contouring support. Due to the high cost of the raw materials, solid 100% natural latex mattresses are typically not sold in retail stores.
Do your natural latex mattresses need to be flipped?
A shopper on Sep 29, 2015
8
8" Eco Bliss
10
10" Botanical Bliss
12
12" Botanical Bliss
6
6" Natural Bliss
8
8" Natural Bliss
10
10" Natural Bliss
9
9" Botanical Bliss
10
10" Eco Bliss
12
12" Eco Bliss
BEST ANSWER: Flipping is not necessary, however for customers who prefer to flip or rotate their mattress every 6 months, our mattress covers have a zipper and the top of the mattress cover is easily-removable for easy access to rotate or flip the layers on natural latex underneath.
Do your natural latex mattress covers unzip and are they washable?
A shopper on Sep 29, 2015
8
8" Eco Bliss
10
10" Botanical Bliss
12
12" Botanical Bliss
6
6" Natural Bliss
8
8" Natural Bliss
10
10" Natural Bliss
9
9" Botanical Bliss
10
10" Eco Bliss
12
12" Eco Bliss
BEST ANSWER: Our mattress covers do unzip and we recommend dry cleaning or hand washing only.

GENERAL QUESTIONS:

Are there any stores where I can try a PlushBeds all natural latex mattress?
So you actually make a mattress for me? You don't just sent out a ready-made product?
Does the PlushBeds latex mattress arrive assembled, or will it come in layers that will need to be constructed?
What is the difference between your medium and medium-firm latex mattresses?
Does PlushBeds use any materials to reduce or eliminate off-gassing?
Do PlushBeds' latex mattresses need to be flipped on a regular or occasional basis?
Is it possible to order a EcoBliss latex mattress with a different firmness on each side of the bed?
I heard natural latex mattresses are very heavy. How much do your mattresses weigh?
Would one be able to tell much of a difference between 100% natural vs. blended Talalay latex?
Which is better, talalay latex or dunlop latex?
Do the PlushBeds mattress specialists work on commission?
I have looked at many, many mattresses; what sets yours apart from most others?
Of the 3 thicknesses you offer, the 8", 10", and 12" latex mattresses, which is the most popular?
How does latex compare to memory foam?
Is there motion transfer with latex?
I've never slept of latex, how does it feel?
Are your mattresses made in the USA?
How long is a latex mattress expected to last?
Can I use an electric blanket?
Is it safe for my kids and pets?
Why don't you glue your layers?
Why are your latex mattresses less expensive than others?

SHIPPING & DELIVERY:

How are your mattresses shipped?
Do you offer mattress setup and removal of my old mattress?
How long does the mattress take to be delivered after my order is placed?
Is the free shipping via UPS, and if so will there be a tracking number so we can estimate delivery date?
If I order a latex mattress today, can I schedule the delivery for a future date?
I need my new mattress right away. Can I pay for expedited manufacturing and/or delivery?
Do you deliver on the weekends?
If I order a mattress with an adjustable foundation, can I add a service to include the set up of everything?

100 NIGHT COMFORT GUARANTEE:

Please explain how your 100 Night Comfort Guarantee works?
Will replacing just the top layer really make a big enough difference? Do all of your mattresses have the same latex core?
What happens to the returned layers? Are they re-used?
100 NIGHT RETURN POLICY:
What is your 100-day return policy?
Can you give me an example of how much I would receive back, should I need to return my mattress?
Will any additional "use" or "damage" charges be deducted from my refund?
What do you do with returned mattresses?

20 YEAR MANUFACTURER'S WARRANTY:

What are the important features of your 20 year manufacturer's warranty?
Do I have to buy your foundation for the warranty to be valid?
How does your warranty compare to the warranty of your competitors?

FINANCING:

Does PlushBeds offer financing?

BOX SPRINGS/ORTHOPEDIC FOUNDATION:

What's the difference between a box spring & your Orthopedic Foundation?
Can I use the box springs I currently have for my latex mattress?
What's the height of your foundation?
Is the king size foundation one piece or two pieces?
Does your foundation come unassembled? Is it easy to assemble?
What size box does your foundation ship in?

ADJUSTABLE BEDS / ADJUSTABLE FOUNDATIONS:

I have an adjustable foundation already, will latex work with it?
What is the Weight / Height of your Adjustable Foundation?
What is the maximum weight capacity of your adjustable foundation?
How high will the head/feel lift up?
Are Adjustable Beds safe for people with pacemakers?
How is the adjustable foundation shipped/delivered?
What's the difference between a king and a split king?
In addition to your adjustable foundation, are other models available as well?
Learn all you need to know about healthy sleep habits, mattress care and more at the PlushBeds Blog »