Return Policy -Due to their personal nature, PlushBeds Cool Bliss gel memory foam toppers are not returnable.
Cancellation Policy - You may cancel your order any time prior to your topper pad being shipped (approximately 2-5 days from placing your order), and you will receive a complete refund. Once shipped, however, you will be responsible for round trip shipping charges.
Size Verification Policy - Please be sure to verify the correct size prior to placing your order. We are happy to accommodate size changes, and will ship your new topper to you, however you will be responsible for all shipping charges on the returned item. If you do order the wrong size, please notify us as soon as possible, so we can try to correct your order before it is shipped. In the event it is shipped, please do not remove the mattress from the packaging and contact us for a return authorization number.
Rest assured that any new sleep product we bring to market it is thoroughly tested for quality and performance to ensure we maintain our reputation for the highest standards in the mattress industry.
All of our products reflect the pride in service and manufacturing we are known for and offer the quality sleep experience our customers have grown to expect. We look forward to your feedback, and hope that you will leave a review of your experience with this timely addition to our family of fine PlushBeds creations!