PlushBeds Product Warranties

• Limited Lifetime Bedroom Mattress Warranty

  All PlushBeds bedroom mattresses are covered by a Limited Lifetime warranty, guaranteeing that your mattress will be free from defects in material and workmanship as described in this warranty (hereinafter referred to as the “Limited Warranty”).

  CONDITIONS OF THE LIMITED LIFETIME WARRANTY

  The Limited Lifetime Warranty starts on the date of purchase. The Limited Warranty only applies during the period in which the PlushBeds mattress is owned and controlled by the original purchaser of that product. It is not transferable.

  If a manufacturing or material defect occurs during the first ten (10) years, PlushBeds Inc. will repair or replace (at the option of PlushBeds Inc.) the defective mattress. If replacement is required, PlushBeds Inc. may substitute materials of equal or higher quality when the like components are not available.

  If defects such as splitting or cracking occur during normal usage and proper handling, during the remaining term of this limited warranty, we will, at our discretion, repair the mattress at a handling cost to you, or replace the mattress at a prorated charge to you.

  During the first year of the remaining term, the prorated replacement charge will be fifty (50) percent of the replacement item’s purchase price. The prorated charge will increase by three (3) percent increments for each subsequent year but under no event shall be greater than ninety-nine (99) percent of the prevailing official retail price, exclusive of transportation cost.

  The mattress owner may be responsible for transportation charges for return and shipping when necessary.

  THE LIMITED WARRANTY DOES NOT COVER THE FOLLOWING:

  • Normal wear and tear of the mattress cover
  • Slight body impressions (less than 1.5 inches)
  • Individual comfort preferences
  • Failure to keep the mattress clean and free from stains
  • Mold, odors, and/or discoloration caused by exposure to spills or improper ventilation
  • Mattress misuse or abuse of any kind, including burns
  • Repetitive or similar claims on replacement mattresses
  • Damage that may be caused by insufficient support of the mattress
  • Improper cleaning or storage of the mattress
  • Surface imperfections that are inherent in a natural product

  In the case of our memory foam bedroom mattresses, this warranty does not include a normal increase in softness of the material or a decrease in the slow recovery feature. These aspects do not affect the pressure-relieving qualities of the foam.

  Please note that PlushBeds, Inc. reserves the right to refuse service and invalidate this Limited Warranty under any of the above conditions, or when product failure is due to causes other than defective material and/or workmanship. To protect the Limited Warranty, follow all guidelines set out under the USE AND CARE section below.

  BODY CONTOURING

  Your sleeping position may result in slight mattress indentations over time. This is normal and not a structural defect. Severe contours in a mattress are impressions that exceed 1.5” (one and a half inches) in depth below the normal level of the product. Severe contours are covered by this Limited Warranty.

  USE AND CARE OF YOUR PLUSHBEDS MATTRESS

  Your PlushBeds mattress is made from the finest materials and is highly durable with proper care and use.

  As with any mattress, we recommend you keep your PlushBeds mattress covered in a waterproof mattress protector. Proper use of a waterproof mattress protector will prevent contamination with bacteria and allergens. Regularly launder the waterproof protector.

  Avoid exposing your mattress to direct heat from vents, irons, hair blow dryers, or fire. Use electric blankets only on their lowest settings with layers of bedding between the electric blanket and your mattress. Use your mattress indoors only, in a sheltered environment away from direct sunlight.

  Take care not to puncture, scratch or tear the cover, latex, or memory foam.

  The exterior covering shipped with your mattress can be removed and dry cleaned. Do not machine wash or dry. You may gently clean the cover with a damp cloth and mild detergent. Allow the cover to air dry before replacing the mattress protector and sheets. Do not apply cleaning solutions directly to your mattress cover or the latex or memory foam inside.

  Your PlushBeds mattress must be supported on an appropriate base or surface. For the purpose of this Limited Warranty, an appropriate bed base or surface is defined as either a solid, rigid surface or a slatted surface with slats that are a minimum of 2.5” (two and a half inches) wide, with no more than 3” (three inches) between each slat. Bed bases or frames with legs must include at least 5-6 (five to six) support legs for a queen, king, or California king mattress and 4 (four) support legs for a twin or full mattress.

  Mattresses or mattress layers packaged and delivered in a compressed and rolled manner must be opened within 30 (thirty) days of delivery. Damage to the mattress may occur if it is compressed for an extended period.

  Storage in a damp environment without proper air circulation may damage the mattress, voiding the Limited Warranty. Please store your PlushBeds mattress in a cool, dry space. Ensure the mattress is free from condensation and moisture at all times.

  Unlike conventional mattress materials, latex does not develop deep pressure indentations, so there is no need to flip or rotate your mattress. If you do wish to flip the latex comfort layer in any PlushBeds natural latex mattress, simply unzip the cover, flip the top layer, and re-zip the cover. Do not flip the entire mattress. The base layer is designed for support, not as a comfort layer.

  EXCLUSIVE REMEDY/OTHER LIMITATIONS

  The Limited Warranty excludes any and all implied warranties on PlushBeds, Inc. mattresses, including any warranties of merchantability or fitness for a particular purpose. The service terms stated in this limited warranty shall be the consumer’s sole and exclusive remedy in the event of a product failure during the warranty period. PlushBeds, Inc. shall not be liable for incidental or consequential damages arising out of the use or inability to use this product or for the breach of this or any other express or implied warranty. PlushBeds, Inc. does not warrant that this product is suitable for any person’s medical condition. PlushBeds, Inc. makes no warranty beyond what is contained in this Limited Warranty herein.

  Some states do not allow limitations on how long an implied warranty lasts, so this limitation may not apply. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply. This Limited Warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. PlushBeds, Inc. does not authorize any person to create for it any other obligation or ability in connection with this Warranty.

  The Lifetime Warranty set forth herein is the only warranty for any mattress products by PlushbBeds, Inc. and may not be modified.

  If you wish to place a warranty claim, please contact your retailer, call 1-888-PLUSH-BEDS (1-888-758-7423) or email us at support@plushbeds.com.

• 20 Year Limited Recreational Vehicle Mattress Warranty

  All PlushBeds recreational vehicle mattresses (henceforth referred to as “RV mattresses”) are covered by a 20-year limited warranty, guaranteeing that your mattress will be free from defects in material and workmanship as described in this warranty (hereinafter referred to as the “Limited Warranty”).

  CONDITIONS OF THE 20 YEAR WARRANTY

  The 20-Year Limited Warranty starts on the date of purchase. The Limited Warranty only applies during the period in which the PlushBeds RV mattress is owned and controlled by the original purchaser of that product. It is not transferable.

  If a manufacturing or material defect occurs during the first ten (10) years, PlushBeds Inc. will repair or replace (at the option of PlushBeds Inc.) the defective mattress. If replacement is required, PlushBeds Inc. may substitute materials of equal or higher quality when the like components are not available.

  If defects such as splitting or cracking occur during normal usage and proper handling, during the remaining ten (10) years of this limited warranty, we will, at our discretion, repair the mattress at a handling cost to you or replace the mattress at a prorated charge to you.

  During the first year of the remaining ten (10) year period, the prorated replacement charge will be fifty (50) percent of the replacement item’s purchase price. The prorated charge will increase by three (3) percent increments for each subsequent year of the prorated period. Under no event shall the prorated amount exceed ninety-nine (99) percent of the prevailing official retail price, exclusive of transportation cost.

  The mattress owner may be responsible for transportation charges for return and shipping when necessary.

  THE LIMITED WARRANTY DOES NOT COVER THE FOLLOWING:

  • Normal wear and tear of the mattress cover
  • Slight body impressions (less than 1.5 inches)
  • Individual comfort preferences
  • Failure to keep the mattress clean and free from stains
  • Mold, odors, or discoloration caused by exposure to spills or improper ventilation
  • Mattress misuse or abuse of any kind, including burns
  • Repetitive or similar claims on replacement mattresses
  • Damage that may be caused by insufficient support of the mattress
  • Improper cleaning or storage of the mattress
  • Surface imperfections that are inherent in a natural product

  Memory foam RV mattresses only: This warranty does not include an increase in the softness of the material or a decrease in the slow recovery feature. These aspects do not affect the pressure-relieving qualities of the foam.

  PlushBeds, Inc. reserves the right to refuse service and invalidate this Limited Warranty under any of the above conditions or when product failure is due to causes other than defective material or workmanship. To protect the Limited Warranty, follow all guidelines set out under the USE AND CARE section below.

  BODY CONTOURING

  Your sleeping position may result in slight mattress indentations over time which is normal and not a structural defect. Severe contours are mattress impressions that exceed 1.5” (one and a half inches) in depth below the normal level of the product. Severe contours are covered by this Limited Warranty.

  USE AND CARE OF YOUR PLUSHBEDS RV MATTRESS

  Your PlushBeds RV mattress is made from the finest materials and is highly durable with proper care and use.

  As with any mattress, we recommend you keep your PlushBeds RV mattress covered in a waterproof mattress protector. Proper use of a waterproof mattress protector will prevent contamination with bacteria and allergens. Regularly launder the waterproof protector.

  Avoid exposing your mattress to direct heat from vents, irons, hair blow dryers, or fire. Use electric blankets only on their lowest settings with layers of bedding between the electric blanket and your mattress. Use your mattress inside your RV only, in a sheltered environment away from direct sunlight.

  Take care not to puncture, scratch or tear the cover, latex, or memory foam.

  The exterior covering shipped with your mattress can be removed and dry cleaned. Do not machine wash or dry. You may gently clean the cover with a damp cloth and mild detergent. Allow the cover to air dry before replacing the mattress protector and sheets. Do not apply cleaning solutions directly to your mattress cover or the latex or memory foam inside.

  Your PlushBeds mattress must be supported on an appropriate base or surface. For the purpose of this Limited Warranty, an appropriate RV mattress bed base or surface is defined as either a solid, rigid surface or a slatted surface with slats that are a minimum of 2.5” (two and a half inches) wide, with no more than 2” (two inches) between each slat.

  Mattresses or mattress layers packaged and delivered in a compressed and rolled manner must be opened within 30 (thirty) days of delivery. Damage to the mattress may occur if it is compressed for an extended period.

  Storage in a damp environment without proper air circulation may damage the mattress, voiding the Limited Warranty. Please store your PlushBeds RV mattress in a cool, dry space. Ensure the mattress is free from condensation and moisture at all times.

  Unlike conventional mattress materials, latex does not develop deep pressure indentations, so there is no need to flip or rotate your mattress. If you do wish to flip the latex comfort layer in any PlushBeds natural latex mattress, simply unzip the cover, flip the top layer, and re-zip the cover. Do not flip the entire mattress. The base layer is designed for support, not as a comfort layer.

  EXCLUSIVE REMEDY/OTHER LIMITATIONS

  The Limited Warranty excludes any and all implied warranties on PlushBeds, Inc. mattresses, including any warranties of merchantability or fitness for a particular purpose. The service terms stated in this limited warranty shall be the consumer’s sole and exclusive remedy in the event of a product failure during the warranty period. PlushBeds, Inc. shall not be liable for incidental or consequential damages arising out of the use or inability to use this product or for the breach of this or any other express or implied warranty. PlushBeds, Inc. does not warrant that this product is suitable for any person’s medical condition. PlushBeds, Inc. makes no warranty beyond what is contained in this Limited Warranty herein.

  Some states do not allow limitations on how long an implied warranty lasts, so this limitation may not apply. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply. This Limited Warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. PlushBeds, Inc. does not authorize any person to create for it any other obligation or ability in connection with this Warranty.

  The 20-Year Limited Warranty set forth herein is the only warranty for any RV mattress products by PlushbBeds, Inc. and may not be modified.

  If you wish to place a warranty claim, please contact your retailer, call 1-888-PLUSH-BEDS (1-888-758-7423) or email us at support@plushbeds.com.

• 10 Year Limited Sofa Bed Mattress Warranty

  All PlushBeds sofa bed mattresses (henceforth referred to as “sofa mattresses”) are covered by a 10-year limited warranty, guaranteeing that your mattress will be free from defects in material and workmanship as described in this warranty (hereinafter referred to as the “Limited Warranty”).

  CONDITIONS OF THE 10 YEAR WARRANTY

  The 10-Year Limited Warranty starts on the date of purchase. The Limited Warranty only applies during the period in which the PlushBeds sofa mattress is owned and controlled by the original purchaser of that product. It is not transferable.

  If a manufacturing or material defect occurs during the first five (5) years, PlushBeds Inc. will repair or replace (at PlushBeds Inc. option) the defective sofa mattress. If replacement is required, PlushBeds Inc. may substitute materials of equal or higher quality when the like components are not available.

  If defects such as splitting or cracking occur during normal usage and proper handling, during the remaining five (5) years of this limited warranty, we will, at our discretion, repair the sofa mattress at a handling cost to you or replace the mattress at a prorated charge to you.

  During the first year of the remaining five (5) year period, the prorated replacement charge will be fifty (50) percent of the replacement item’s purchase price. The prorated charge will increase by three (3) percent increments for each subsequent year of the prorated period. Under no event shall the prorated fee exceed ninety-nine (99) percent of the prevailing official retail price, exclusive of transportation cost.

  The mattress owner may be responsible for transportation charges for return and shipping when necessary.

  THE LIMITED WARRANTY DOES NOT COVER THE FOLLOWING:

  • Normal wear and tear of the mattress cover
  • Slight body impressions (less than 1.5 inches)
  • Individual comfort preferences
  • Failure to keep the mattress clean and free from stains
  • Mold, odors, or discoloration caused by exposure to spills or improper ventilation
  • Mattress misuse or abuse of any kind, including burns
  • Repetitive or similar claims on replacement mattresses
  • Damage that may be caused by insufficient support of the mattress
  • Improper cleaning or storage of the mattress
  • Surface imperfections that are inherent in a natural product

  Memory foam sofa mattresses only: This warranty does not include a normal increase in the softness of the material or a decrease in the slow recovery feature. These aspects do not affect the pressure-relieving qualities of the foam.

  PlushBeds, Inc. reserves the right to refuse service and invalidate this Limited Warranty under any of the above conditions or when product failure is due to causes other than defective material or workmanship. To protect the Limited Warranty, follow all guidelines set out under the USE AND CARE section below.

  BODY CONTOURING

  Over time, your sleeping position may result in slight mattress indentations, which are normal and not a structural defect. Severe contours on a mattress are impressions that exceed 1.5” (one and a half inches) in depth below the normal level of the product. Severe contours are covered by this Limited Warranty.

  USE AND CARE OF YOUR PLUSHBEDS SOFA MATTRESS

  Your PlushBeds sofa mattress is made from the finest materials and is highly durable with proper care and use.

  As with any mattress, we recommend you keep your PlushBeds sofa mattress covered in a waterproof mattress protector. Proper use of a waterproof mattress protector will prevent contamination with bacteria and allergens. Regularly launder the waterproof protector.

  Avoid exposing your mattress to direct heat from vents, irons, hair blow dryers, or fire. Use electric blankets only on their lowest settings with layers of bedding between the electric blanket and your mattress. Use your sofa mattress indoors only, in a sheltered environment away from direct sunlight.

  Take care not to puncture, scratch or tear the cover, latex, or memory foam.

  The exterior covering shipped with your mattress can be removed and dry cleaned. Do not machine wash or dry. You may gently clean the cover with a damp cloth and mild detergent. Allow the cover to air dry before replacing the mattress protector and sheets. Do not apply cleaning solutions directly to your mattress cover or the latex or memory foam inside.

  Your PlushBeds sofa mattress must be supported on an appropriate base or surface. For the purpose of this Limited Warranty, an appropriate bed base or surface is defined as either a solid, rigid surface, a metal bed frame with both vertical and horizontal bars no more than 2” (two inches) apart, or a slatted surface with slats that are a minimum of 2.5” (two and a half inches) wide, with no more than 2” (two inches) between each slat.

  Mattresses or mattress layers packaged and delivered in a compressed and rolled manner must be opened within 30 (thirty) days of delivery. Damage to the mattress may occur if it is compressed for an extended period.

  Storage in a damp environment without proper air circulation may damage the mattress, voiding the Limited Warranty. Please store your PlushBeds sofa mattress in a cool, dry space. Ensure the mattress is free from condensation and moisture at all times.

  PlushBeds sofa mattresses are not designed to be flipped. You may rotate the mattress if you wish. However, note that the latex or memory foam side should be kept facing up.

  EXCLUSIVE REMEDY/OTHER LIMITATIONS

  The Limited Warranty excludes any and all implied warranties on PlushBeds, Inc. sofa mattresses, including any warranties of merchantability or fitness for a particular purpose. The service terms stated in this limited warranty shall be the consumer’s sole and exclusive remedy in the event of a product failure during the warranty period. PlushBeds, Inc. shall not be liable for incidental or consequential damages arising out of the use or inability to use this product or for the breach of this or any other express or implied warranty. PlushBeds, Inc. does not warrant that this product is suitable for any person’s medical condition. PlushBeds, Inc. makes no warranty beyond what is contained in this Limited Warranty herein.

  Some states do not allow limitations on how long an implied warranty lasts, so this limitation may not apply. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply. This Limited Warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. PlushBeds, Inc. does not authorize any person to create for it any other obligation or ability in connection with this Warranty.

  The 10-Year Limited Warranty set forth herein is the only warranty for any sofa mattress products by PlushbBeds, Inc. and may not be modified.

  If you wish to place a warranty claim, please contact your retailer, call 1-888-PLUSH-BEDS (1-888-758-7423) or email us at support@plushbeds.com.

• 5 Year Limited Latex & Memory Foam Mattress Topper Warranty

  PlushBeds warrants that this product will be free from defects in material and workmanship as described in this warranty (hereinafter referred to as the “Limited Warranty").

  CONDITIONS OF THE 5 YEAR WARRANTY

  This 5-Year Limited Warranty starts on the date of delivery. The Limited Warranty only applies during the period in which the PlushBeds latex or memory foam mattress topper is owned and controlled by the original purchaser of the product. It is not transferable.

  This Limited Warranty only applies to latex and memory foam mattress toppers manufactured by PlushBeds. Please check the individual product page to confirm the warranty for any product.

  If a manufacturing or material defect occurs during the first year, PIushBeds will repair or replace (at PlushBeds' option) the defective mattress topper. If replacement is required, PlushBeds may substitute materials of equal or higher quality when the like components are not available.

  If defects such as splitting or cracking occur during normal usage and proper handling, during the remaining four (4) years of this limited warranty, we will, at our discretion, repair the mattress topper at a handling cost to you, or replace the product at a prorated charge to you.

  During the second year of the warranty period, the prorated replacement charge will be twenty (20) percent of the replacement item’s purchase price. The prorated amount will be forty (40) percent for year three, sixty (60) percent for year four, and eighty (80) percent for year five.

  The mattress topper owner may be responsible for transportation charges for return and shipping when necessary.

  THE LIMITED WARRANTY DOES NOT COVER THE FOLLOWING:

  • Normal wear and tear of the mattress topper cover
  • Slight body impressions (less than 1 inch)
  • Individual comfort preferences
  • Failure to keep the mattress topper clean and free from stains
  • Mold, odors, or discoloration caused by exposure to spills or improper ventilation
  • Product misuse or abuse of any kind, including burns
  • Repetitive or similar claims on replacement mattresses
  • Damage that may be caused by insufficient support of the product
  • Improper cleaning or storage of the mattress topper
  • Surface imperfections that are inherent in a natural product

  Memory foam mattress toppers only: This warranty does not include a normal increase in softness of the material or a decrease in the slow recovery feature. These aspects do not affect the pressure-relieving qualities of the foam.

  PlushBeds, Inc. reserves the right to refuse service and invalidate this Limited Warranty under any of the above conditions or when product failure is due to causes other than defective material or workmanship. To protect the Limited Warranty, follow all guidelines set out under the USE AND CARE section below.

  BODY CONTOURING

  Over time, your sleeping position may result in slight indentations, which are normal and not a structural defect. Severe contours on a mattress topper are impressions that exceed 1” (one inch) in depth below the normal level of the product. Severe contours are covered by this Limited Warranty.

  USE AND CARE OF YOUR PLUSHBEDS MATTRESS TOPPER

  Your PlushBeds mattress topper is made from the finest materials and is highly durable with proper care and use.

  We recommend you keep your PlushBeds mattress topper covered in a waterproof mattress protector. Proper use of a waterproof mattress protector will prevent contamination with bacteria and allergens. Regularly launder the waterproof protector.

  Avoid exposing your mattress topper to direct heat from vents, irons, hair blow dryers, or fire. Use electric blankets only on their lowest settings with layers of bedding between the electric blanket and your mattress topper. Use your mattress topper indoors only, in a sheltered environment away from direct sunlight.

  Take care not to puncture, scratch or tear the cover, latex, or memory foam.

  The exterior covering shipped with your mattress topper can be removed and dry cleaned. Do not machine wash or dry. You may gently clean the cover with a damp cloth and mild detergent. Allow the cover to air dry before replacing the mattress protector and sheets. Do not apply cleaning solutions directly to your mattress cover or the latex or memory foam inside. Your PlushBeds mattress topper must be supported on an appropriate base or surface. For the purpose of this Limited Warranty, an appropriate bed base or surface is defined as either a solid, rigid surface or a mattress in good condition.

  Mattresses toppers must be opened within 30 (thirty) days of delivery. Damage to the product may occur if it is compressed for an extended period.

  Storage in a damp environment without proper air circulation may damage the mattress topper, voiding the Limited Warranty. Please store your PlushBeds mattress topper in a cool, dry space. Ensure the product is free from condensation and moisture at all times.

  PlushBeds mattress toppers may be flipped or rotated periodically, but this is not required.

  EXCLUSIVE REMEDY/OTHER LIMITATlONS

  This Limited Warranty excludes any and all implied warranties on PlushBeds mattress toppers, including any warranty of merchantability or fitness or a particular purpose. The service terms stated in this limited warranty shall be the consumer’s sole and exclusive remedy in the event of a product failure during the warrant that this product is suitable for any person's medical condition. PlushBeds makes no warranty beyond what is contained in this Limited Warranty.

  Some states do not allow limitations on how long an implied warranty lasts, so this limitation may not apply. This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from state to state. PlushBeds does not authorize any person to create for it any other obligation or ability in connection with this warranty.

  The 5-year Limited Warranty set forth herein is the only warranty for any latex or memory foam mattress toppers produced by PlushBeds and may not be modified.

  If you wish to place a warranty claim, please contact your retailer, call 1-888-PLUSH-BEDS (1-888-758-7423) or email us at support@plushbeds.com.

• 3 Year Limited Latex Pillow Warranty

  PlushBeds warrants that this product will be free from defects in material and workmanship as described in this warranty (hereinafter referred to as the “Limited Warranty").

  CONDITIONS OF THE 3 YEAR WARRANTY

  This 3-Year Limited Warranty starts on the date of delivery. The Limited Warranty only applies during the period in which the PlushBeds latex pillow is owned and controlled by the original purchaser of that product. It is not transferable.

  This Limited Warranty only applies to solid latex and shredded latex pillows manufactured by PlushBeds. It does not apply to other pillows available on plushbeds.com that may contain latex but are manufactured by a third-party supplier. Please check the individual product page to confirm the warranty for any product.

  If a manufacturing or material defect occurs during the first year, PIushBeds will repair or replace (at PlushBeds' option) the defective latex pillow. If replacement is required, PlushBeds may substitute materials of equal or higher quality when the like components are not available.

  If defects such as splitting or cracking occur during normal usage and proper handling, during the remaining two (2) years of this limited warranty, we will, at our discretion, repair the pillow at a handling cost to you or replace the pillow at a prorated charge to you.

  During the second year of the warranty period, the prorated replacement charge will be twenty (20) percent of the replacement item’s purchase price. The prorated amount will be forty (40) percent for year three, sixty (60) percent for year four, and eighty (80) percent for year five.

  The product owner may be responsible for transportation charges for return and shipping when necessary.

  THE LIMITED WARRANTY DOES NOT COVER THE FOLLOWING:

  • Normal wear and tear of the pillow cover
  • Slight body impressions (less than 1 inch)
  • Individual comfort preferences
  • Failure to keep the latex pillow clean and free from stains
  • Mold, odors, or discoloration caused by exposure to spills or improper ventilation
  • Product misuse or abuse of any kind, including burns
  • Repetitive or similar claims on replacement mattresses
  • Improper cleaning or storage of the latex pillow
  • Surface imperfections that are inherent in a natural product

  PlushBeds, Inc. reserves the right to refuse service and invalidate this Limited Warranty under any of the above conditions or when product failure is due to causes other than defective material or workmanship. To protect the Limited Warranty, follow all guidelines set out under the USE AND CARE section below.

  PILLOW CONTOURING

  Over time, weight on the pillow may result in slight indentations. These normal indentations are not structural defects. Severe contours on a latex pillow are impressions that exceed 1” (one inch) in depth below the normal level of the product. Severe contours are covered by this Limited Warranty.

  USE AND CARE OF YOUR PLUSHBEDS LATEX PILLOW

  Your PlushBeds latex pillow is made from the finest natural latex and is highly durable with proper care and use.

  We recommend that you keep your PlushBeds latex pillow covered in a waterproof pillow protector. Proper use of a waterproof protector will prevent contamination with bacteria and allergens. Regularly launder the waterproof protector.

  Avoid exposing your latex pillow to direct heat from vents, irons, hair blow dryers, or fire. Use electric blankets only on their lowest settings with layers of bedding between the electric blanket and your latex pillow. Use your latex pillow indoors only, in a sheltered environment away from direct sunlight.

  Take care not to puncture, scratch or tear the cover or latex.

  Do not machine wash or dry your latex pillow. You may gently clean the cover with a damp cloth and mild detergent. Allow the cover to air dry before replacing the pillow protector and pillowcase. Do not apply cleaning solutions directly to your pillow cover or the latex inside.

  Storage in a damp environment without proper air circulation may damage the latex, voiding the Limited Warranty. Please store your PlushBeds latex pillow in a cool, dry space. Ensure the product is free from condensation and moisture at all times.

  EXCLUSIVE REMEDY/OTHER LIMITATlONS

  This Limited Warranty excludes any and all implied warranties on PlushBeds latex pillows, including any warranty of merchantability or fitness or a particular purpose. The service terms stated in this limited warranty shall be the consumer’s sole and exclusive remedy in the event of a product failure during the warrant that this product is suitable for any person's medical condition. PlushBeds makes no warranty beyond what is contained in this Limited Warranty.

  Some states do not allow limitations on how long an implied warranty lasts, so this limitation may not apply. This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from state to state. PlushBeds does not authorize any person to create for it any other obligation or ability in connection with this warranty.

  The 3-year Limited Warranty set forth herein is the only warranty for any latex pillows produced by PlushBeds and may not be modified.

  If you wish to place a warranty claim, please contact your retailer, call 1-888-PLUSH-BEDS (1-888-758-7423) or email us at support@plushbeds.com.

• Warranties For All Other Products Sold on PlushBeds.com

  To offer customers a wide range of bedding options, PlushBeds.com retails products manufactured by third-party suppliers. Individual suppliers’ warranties vary by product. Please check the product page for details on the warranty of any product.

  Note that product warranties are not transferable and only apply during the period in which the product is owned and controlled by the original purchaser.

  If you have questions about a product warranty or are considering placing a warranty claim for any product purchased on the PlushBeds website, please contact us at 1-888-PLUSH-BEDS (1-888-758-7423) or support@plushbeds.com.